To protect both Sitecore organizations and Marketplace app users, Sitecore may now suspend a public Marketplace app if it violates policy.
If an app is suspended, it is immediately removed from the Marketplace, and it stops working in all organizations that previously installed it. The app developer is notified so they can address the issues and reinstate the app in the Marketplace. When reinstated, organizations that want to continue using the app need to manually install it again.
The most effective way to prevent app suspension is to follow best practices for secure data handling and ensure that your Marketplace app complies with the Sitecore security checklist. These requirements help all public Marketplace apps meet high standards for security, privacy, and transparency.